The Coffee Company Testimonials

A few words from our fans...


Just to let you know that the parts arrived safely, many thanks for great service!
 

Richard

Sheffield, UK

26 January 2020

I just want to say a HUGE THANK YOU to you and your team for delivering on our last minute request for 30 keepcups! They were so popular! Our staff have already commented on how they have used them several times already. I just wanted to thank you so much for your amazing fast service. I really appreciate it!
 

Michelle

Foot Mechanics, Tauranga, NZ

24 November 2019

Just got my coffee mugs thanks. PERFECT.

Dave

Levin, NZ

15 January 2019


I can’t tell you how delighted I am on receiving your response today.
It was disappointing to open (my faulty birthday present. I have a Bialetti coffee maker and is great, very pleased with the company’s action with faulty goods. Looking forward to receiving the new one.
Will make family and friends aware of your business. 
We are planning a touring trip with our caravan in the next couple of months and will be sure to visit.
(A very happy customer)
 

Maria

New Plymouth, NZ

27 August 2018


I have tried several different approaches to making espresso without electricity for my off-grid adventures, and this is the first one that actually works. 
I am quite blown away by the quality I was able to produce without even experimenting. 
It is not too far off my actual rancilio espresso machine at all. Amazing product - and feels like it is solidly built. 
Will recommend, including your services! 
 

Thomas

Wellington, NZ

25 July 2018

Awesome news. Thanks Ange. Look forward to receiving it. Your service has been amazing. We be sure to shop here again. Thanks a bunch.
 

Barac

Whangarei, NZ

19 July 2018

I recently purchased a stovetop coffee maker online. Ange at The Coffee Company was very responsive when I asked questions about the stock, and helped to make the order as smooth as possible.

Nicole

Auckland, NZ

9 February 2018

I have just received the package with the seals in it. Thank you so much! 
I've had a bit of difficulty sourcing these in NZ in the past, so I'm really grateful for your help, and real friendly service too. I'm stoked. 
 

Anne

Auckland, NZ

6 February 2018

My order arrived by courier this morning. I only placed it yesterday ... love your service!!!

 

Ian

Balclutha, NZ

13 September 2017

Hiya. Got my coffee maker today. Thank You. Just wanted to say that I was most impressed with the recycled packaging. Good one! Have shared your sticker that was on the outside on Facebook and had lots of like already :-)

Joanna

Levin, NZ

20 July 2017

Many Thanks for speedy service. Funds now in your account. Look forward to future business. You’re Awsome!

John

Blenheim, NZ

18 July 2017

Thanks so much. You've been amazing to deal with.

Jennifer

NZ

14 July 2017

The orange cups are awesome, love them.

Thanks for the wonderful quick service.

Pauline

Cambridge, NZ

5 June 2017

Thanks Iain and Ange, Bialetti coffee pot & seals arrived, fantastic service and the fridge magnet says it all.  Happy Christmas guys and here's to lots of coffee in 2017.

Jude

Otaki, NZ

21 December 2016


Received my double walled glasses today, that was quick! Many thanks, they are perfect !!  
If you want to know how I found your company, it was of course through Google, there were other companies that came up but I was fixed on Bodum glasses and I liked your website and pictures, as well as price. And it proved to be a good choice as you were so helpful.
Merry Christmas and thanks again for your help.

Janis

Wellington, NZ

8 December 2016

Thanks for the sample Nespresso type pods that arrived with the shot cups.. I do appreciate the level of service you and your company has.  Rest assured, you have a new customer.

Paul

Auckland, NZ

30 November 2016

Amazing customer service, great products. I would not hesitate for even half a second to buy from The Coffee Company again.

Colin

California, USA

7 September 2016

Excellent service, I ordered from the UK for a gift for my parents, I mentioned this and the kind guys at The Coffee Company Ltd and they hand wrapped the items and delivered them to my parents home the next day for free! Fantastic dedication and very prompt customer service, would highly recommend. Possibly should offer a paid wrapping service for online orders, although I'm sure it's in the pipeline.

James

UK

11 August 2016

Excellent the order arrived this morning, thank you very much.
Excellent & prompt service.
 

Linda

Canterbury, NZ

21 June 2016

I put one of my friends onto your website the other week as he was looking for a new coffee machine, and he managed to get the last one of your Ascaso Basic machines for a very good price! You’d run out but then found one without packaging that you’re sending to him. He was stoked and also very happy with the friendliness of your service.

Anyway, you guys are great and thanks again for your help.

Jeremy

Auckland, NZ

22 March 2016


Hi Iain, Ange and The Coffee Company, Just thought I would write to thank you for your fantastic service.  My stovetop coffee pot seal broke and not knowing about replacement parts or even the brand of my machine my first thought was oh well I will have to buy another.  Then I thought I will do a google search.  Your company appeared on page one ( amongst the USA brands) which was great .  A quick phone call and a prompt cheerful and helpful response gave me peace of mind at not having to recycle an expensive machine.  Checking out the other products on your clear and easy to scroll through website showed so many interesting products I was tempted to get a truckload !  Well, I added a few more - so easy to do with fast and clear descriptions.  An email to clarify bits, fast reponse and a very friendly service made me feel like I was purchasing  from friends rather than a nameless faceless company.  
Very fast communication, delivery ( with great and fair shipping costs) and products makes it a pleasure to shop.  I would wish you all the best but you do not need any wishes as your actions speak for themselves and  your service, interesting quality products mean you will be making us happy and content customer for a long time to come.  
 

Warren

Blue Earth Skincare, Ashburton, NZ

4 March 2016


The decanter arrived at 7 am this morning – just in time!  Thank you for keeping me so well informed, and doing a great job.
 

Lisa

Whanganui, NZ

27 January 2016


Just wanted to say thanks so much - it arrived today - I am blown away by how quick the whole process has been!!
 
Thanks so much from myself and my very happy husband:)
 
 

Claire

Auckland, NZ

29 December 2015


I would like to thank the Coffee Company and in particular Ange for going above and beyond! Ordering so close to Christmas I knew there was a chance the glasses I wanted wouldn't arrive in time but Ange did everything she could to ensure I got them quickly. It's so nice to receive such amazing, friendly service and I must mention that the glasses I received were amazing!! Thanks so much!
 

Alyssa

Wellington, NZ

24 December 2015

I needed e.s.e pods to replace the Illy ones that are no longer available. Your ones are vastly superior. Super quick delivery as well. Many thanks. 

Loretta

Alexandra, NZ

27 August 2015